How Do You Ship?
Lemme upgrade you. To ensure freshness, all orders automatically get upgraded to FedEx 2 day shipping. The ground shipping price will depend on the weight of your package. And once your order ships the confirmation will be emailed or texted to you - whichever you chose at checkout.
When Do You Ship?
We ship on Monday, Tuesday, and Wednesday to ensure your cookies are getting to you as freshly as possible, i.e. they're not sitting in shipping purgatory over the weekend.
When Can I Order For Pick-up
If you're in the LA area (or passing through) and want to order for pick-up, you will be able to select the date and time during check out. And pick-up is freeee!
How Do I Bake My Cookies At Home?
Your cookie dough came with parchment paper and sea salt, don't lose those! When you're ready to enjoy, preheat your oven to 350 degrees. Place the parchment paper on a cookie sheet, and space out the dough balls 3" apart, you should fit all 6 on one cookie sheet. Sprinkle with sea salt, and pop them in the oven. Bake for 16-20 minutes from frozen, or 12-16 minutes from defrosted. Remove from the cookie sheet when you take them out of the oven, you can just slide the whole piece of parchment paper off the cookie sheet even if it has a lip, just do it quickly and carefully! You can check our Instagram highlights for visuals if that helps!
Got another question we didn't answer?
Email us at firstname.lastname@example.org. Phew, that's a mouthful.